*For exact sizing, please ask for the sizing guide with each garment. Please contact us if you have any enquiries, as refunds & exchanges are unavailable for decorated garments that do not fit.

*Please note that colour samples shown may not exactly match the colours of the actual garments.

*All personalisation of products is completed by hand. We will endeavour to position the artwork on the product exactly as requested but are unable to guarantee the positioning will be an exact reproduction of the customers product design. Customers are unable to reject or return products on these grounds.

*We are unable to guarantee that the colours of decoration will be an exact reproduction of artwork

* Iron Horse agrees to carry out the requirements of the customer in accordance with written specifications supplied by the customer to Iron Horse and recorded in writing between the parties.

* Iron Horse does not take responsibility for the right to use images provided. By providing the image, the customer is taking the responsibility that they have the legal right to use the image for decoration purposes. Sigma have the right to refuse orders, at their sole discretion, for (but not limited to): Offensive words and slogans, Offensive graphics and icons; Copyrighted material, Copyrighted images or phrases.

* The quality of the personalisation will be dependent on the quality of the art-work received. Images may be uploaded in .jpeg, .pdf and .png format. Iron Horse is not responsible for poor quality artwork supplied.

* In the event of the customer wishing to change the design, artwork or other aspect of the order, this request must be provided by the customer in writing. Iron Horse will endeavour to make the changes in accordance with this request but reserve the right to charge the customer any additional costs incurred and will notify the customer of these costs at the time of the request. Iron Horse also reserve the right to amend the initial delivery time frame should any changes to an order be required. Orders requiring new artwork will not be started until artwork is approved by customer. Products already personalised will not be able to be altered.

* Unless otherwise agreed payment for the goods ordered by the customer shall be made when placing order. Work will not be processed until payment is received. If credit terms are agreed and payment has not been made by the due date then Iron horse reserve the right to charge interest.

* Title or ownership of the goods supplied by Iron Horse to the customer shall not pass to the customer until such time as full payment has been made, full payment being the receipt of cleared funds in respect of the whole order relating to the goods supplied.

*These terms and conditions are unless otherwise agreed deemed to apply to all orders and contract arrangements entered into between Iron Horse and the customer including repeat or fresh orders from the customer.

*Iron Horse points out that these terms and conditions do not in any way remove, restrict, hinder or take away from the customer any of their statutory rights.